Everything you might want to know before you order. If your question is not answered here, call +61 1300 658 500 or email support@rogueprints.store — we reply within one business day.

How long does printing take?

Most products print and dispatch within 3–5 business days of artwork approval. Complex or very large orders can take a little longer. From order to doorstep, most jobs land within 7–10 business days. Need it faster? Contact us and we will tell you honestly what is possible.

How do I send you my artwork?

After checkout, email your print-ready artwork to support@rogueprints.store quoting your order number. A PDF with 3mm bleed and CMYK colour is ideal — see our Artwork Guidelines for the full setup.

Do you check my artwork before printing?

Yes — every order includes a free prepress check covering resolution, bleed, colour mode and fonts. If we spot a problem, we pause your job and email you before anything prints.

What is the minimum order quantity?

There is no minimum beyond the pack sizes in the shop. Each product page lists the quantity included — for example, 500 business cards or 1,000 A5 flyers.

Can I get a sample first?

For large or colour-critical jobs, contact us about a printed proof. A small fee may apply, which we credit against your order if you proceed.

Do you offer bulk or trade pricing?

Yes. Resellers, agencies, franchises and event organisers can access trade pricing for volume and repeat work. Tell us about your needs via the Contact Us page.

What payment methods do you accept?

We accept all major credit and debit cards through our secure checkout, plus PayPal and bank transfer for larger trade orders.

Do you ship to my area?

We ship tracked parcels anywhere in Australia — metro, regional and remote. Shipping is calculated at checkout based on size, weight and destination.

What if my order arrives damaged?

Tell us straight away with a photo of the damage. Transit damage and genuine manufacturing defects are covered by our quality guarantee: we reprint the job or refund you.

Can I change or cancel my order?

If your job has not yet gone to press, we will do our best to accommodate changes — contact us immediately. Once printing has started, the job cannot be changed or cancelled because each order is printed on demand.

Do you keep my artwork on file?

Yes — we archive your artwork so reorders are quick and consistent. Ask us to pull your file for a repeat run any time.

Will my colours match my screen?

Screens display RGB; print uses CMYK, so some shift is normal. Design in CMYK and check our Artwork Guidelines. For brand-critical colour, ask us about a printed proof.